Mahalo for visiting and shopping at https://karmaainacbd.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
We are very happy to offer free+fast shipping and handling to addresses and post office boxes within the US on all Karma‘aina orders. Shipping is by USPS Priority mail® with an average estimated delivery time of 3 to 5 days for most mainland US states, and 1 to 2 days for deliveries to Hawaii. We pride ourselves on processing and shipping out orders as quickly as possible, however occasional postal issues outside of our control may make delays possible. In the unlikely event that we encounter any potential significant delaying issues we will contact you to let you know.
Shipment Processing Time
We aim to process your orders as quickly as possible once your payment has been confirmed. Whenever possible orders received by noon (HST) on weekdays will be shipped on the same day. Orders received after this time will be shipped out the following business day. If we receive your order during a holiday or weekend it will be shipped out on the next business day that postal service resumes. In the unlikely event that we are experiencing any unforeseen circumstances such as severe weather that may delay your order, we will inform you of any potential delays.
Shipment Confirmation & Order Tracking
Once your order has shipped you will receive a shipment confirmation email containing your tracking number(s). This information may take a few hours to appear in the USPS system, even after they have received your order. This is fairly common and nothing to be concerned about.
International Shipping Policy
We are grateful that we have been able to ship Karma‘aina® CBD products to many satisfied customers in different countries around the world. Prior to sending orders internationally it is important that we are aware of and respect any different rules that a country may have with regards to CBD. For example if you are a UK based customer you can order our products provided they are THC-free. With this in mind our wide range of Lab Tested Broad Spectrum THC-free Organic CBD oil and other products are perfect for you! On the other hand here in the US CBD oil is federally legal provided the THC content is less than 0.3%. The good news is we carry both THC-free Broad Spectrum Organic CBD oil and Full Spectrum (<0.3% THC) Organic CBD oil, meaning we have plenty of options that may be suitable for both your own preference and your homes rules.
Due to the varying laws and regulations in different parts of the world, we are unable to ship to some countries. Please contact us prior to ordering if you require shipping to anywhere outside of the US. You can email us at Aloha@karmaainacbd.com for detailed shipping estimates to specific international addresses. If you have an idea of the size of a potential CBD order in mind please let us know in your email if possible. This will be helpful in order to provide you with the most accurate shipping quote for your country of residence. Thank you!
Customs, Duties and Taxes
Karma‘aina is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). Due to the many different and ever changing rules and regulations found in other places, we recommend to keep up to date on your local policies regarding shipping.
Other Shipping Information
If you have any special shipping requirements that differ from those listed above please let us know. For example If you need a large order to arrive in a hurry we can provide you with a quote from one of our alternate shipping partners. Please email us at Aloha@karmaainacbd.com if you have any further questions related to shipping.
Mahalo and Aloha!